Thursday, May 22, 2008, 08:42 PM - General
Posted by Administrator
Despite being a nuisance, not all telemarketing calls are illegal. In fact, most of the telemarketing calls you receive are probably perfectly legal and are not something you can legitimately complain about. Thus, just as it is important to know your rights as a telephone consumer, it is also your responsibility to know when a telemarketing company is within their rights to call you.Posted by Administrator
When are telemarketing calls legal? Telemarketing calls are legal if they follow the rules stipulated by the Telephone Consumer Protection Agency (TCPA). The following are some examples of when a telemarketer is permitted to phone you:
Between the hours of 8 and 9 - A telemarketer can call anytime between 8 am and 9 pm, unless you have requested to be placed on the telemarketing firms internal do not call list, or it has been 31 days after you registered your phone number with the National Do Not Call Registry.
Companies with whom you have an established business relationship (EBR) - Any company you have purchased a product or service from is an EBR company and is permitted to call you until you request to be placed on their do-not-call-list.
The affiliates of EBR companies- The affiliates of the business you have a relationship with are allowed to contact you as long as they are selling a product or service that is associated with that which you purchased from the company. Affiliates can legally call you until you ask them specifically not to.
Any company you have given permission to contact you - If you give any company permission to contact you with phone or fax solicitations, or automated phone calls, they can legally contact you via these methods of communication. This also includes any third party telemarketer who has bought your contact information from a company to whom you authorized to sell it. Therefore, be careful about signing any forms before reading the fine print first.
The company calling is exempt from the National Do Not Call Registry - non profit organizations (I.E. charities), government organizations, and survey groups are permitted to call, even if you have made the request for them to stop. The reason is because though we tend to think of these organizations as a form of telemarketing, the nature of these call isn't to make a sale, it is usually to ask for your opinion or your charity.
By: Dwayne Eisen
Thus, most telemarketing calls are legal until you take action to stop telemarketers and annoying calls by making the necessary requests to be removed from call lists.
Dwayne is an old consumer advocate who has way too much time on his hands (the wife says) so he rants.

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